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 "The Team at LP Software provide great support for their product! We initially were introduced to their case management software an NRF show several years ago and were impressed by its features. Over the course of the next two years, we worked with their team to develop a "tweeked" program that we recently installed. Our end users like the program and we've received many emails from them stating that it is an easy system to use. LP Software is a progressive, forward-looking Company who can provide an off the shelf product for businesses that's also adaptable to many different platforms with just minor changes." Phil Chivers - Senior Projects Manager The LP Software team provides excellent customer service and support for their product. The case management software is easy to navigate with minimal training required. LPMS is a giant leap in paperless report writing. Instant case report viewing provides a quick and simple way of managing and tracking our cases. LPMS software is a great off-the-shelf product that was easy to install, configure and adapt to our needs. Randy Wood - Internal Investigations Manager "One of the nicest things about working with LP Software Inc. is that they have been able to help us streamline our procedures through the utilization of LPMS, which allows us to communicate more easily with companies like USMA and CRS. We've also been extremely pleased with the excellent customer service provided by LP Software Inc. They make each client feel like the most important client they have." Tina Sellers - Director of Loss Prevention "LPMS is a complete case management package that requires minimal training to operate and configure to your specific business needs. The most impressive aspect of the entire implementation process was the excellent customer service that has been provided to us by LP Software." Ken Boremi - Regional LP Manager, Northeast Region "After looking at the different incident and case management programs that were available, I decided on LP Software's Loss Prevention Management System for Finish Line. With incidents being tracked for 425 stores in a specialty retail environment, it is necessary to have a program that is user friendly, easy to modify to our needs, and well supported by the vendor. LP Software meets all these requirements and continues to impress me with their responsiveness to our changing needs." Mike Smith - Vice President of Loss Prevention "The installation and configuration process of LPMS is incredibly easy and the system is straight forward. Combine that with the superior customer service, and there is no doubt that you can implement LPMS very quickly." Thomas Reed - Database Manager, Information systems "Before implementing the LPMS program we were spending untold hours each month analyzing hundreds of case reports and sorting them by incidents to develop statistics and trends within markets and regions to proactively and cost effectively attack losses. Not to mention various assorted styles of case management reports written by each member of our team. With LPMS all of our in-house reports are identical and sorted automatically by whatever case type or loss data we want immediate access to see. This loss prevention management tool has increased productivity and created more professional reports not to mention being proactive to developing trends with market regions. Our team is very satisfied with the results and upper management has some great reports to review to cost justify capital expenses we propose based on real time statistics." Michael S. Morrison, CPP "The program has made case retrieval much easier and has simplified data transmission to USMA. The software has also enabled us to determine what stores are creating the most problems from an internal theft perspective. Being able to hand senior management a summary of cases in a particular store or region has been very helpful." Preston Zeigler "When the decision was made to acquire a case management software, we reviewed various software and suppliers. We choose the LPMS system for the value of the product (features, ease of use and price) as well as the fact that the product was dedicated to the type of issues that we are facing on a daily basis in the retail industry. Aside from the fact that we had an almost immediate Return On Investment, I was positively surprised of the level of service provided by LP Software. In most cases we were able to obtain answers and solutions to our questions the same day. We also provided feedback to LP Software on additional features that would increase the efficiency of the software. LP Software responded enthusiastically and implemented the modifications in the new releases. It is a tremendous benefit to work with a supplier that actually listens to their customers." Patrick Jandard, CPP |
