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Friday
October 31, 2014

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Training
Training is an important component for every Implementation & Deployment Program. LP Software offers a variety of training options to either enhance your existing knowledge base or…..
  • Have you hired new staff or want to have a refresher course?
  • Do you want a more advanced training course?
  • Would you like to get trained on the latest enhancements?
  • Would you like Administration or end user training?
  • Do you want to know how to generate powerful reports?
  • Is your company conducting yearly meetings where employees are in one central location?
On-Site Training
Our on-site training option is perfect for large groups, and be conducted in increments of half days/whole days or one-on one instruction. Our training staff takes the time to discuss and understand your needs, and apply the appropriate training needed.

In-House Training
Come by yourself or bring your staff with you to our Worth, IL office. Advance registration is needed, full or half day instruction offered.

Web Conference Training
This is an interactive- instructor led course, conducted via a web conference portal, which is a cost effective option to train a large group in multiple locations. Contact us today to discuss your training options and registration costs.



Training Options:
  1. Bronze Training Package - included with every implementation (traditional or hosted client)
  2. This package is best for a previous system administrator or someone who is very comfortable with learning new technology on their own. This level trains the trainer through conference calls and webinars.
    Includes:
    • Admin Guide
    • User Guide
    • Training to customize the system for your needs (case types, screen layouts, workflow set-up, audit entry, action plan set-up, etc.)
    • Customer Support for troubleshooting

  3. Silver Training Package
  4. This training package includes the 'Bronze Training Package' features. This package is best for a new system administrator who is comfortable with new technology. The system administrator and Client Services Manager from LP Software will work closely together to review the software and configure the system for the Client's exact needs. This package does not include training users or custom documentation. All training in this package will be performed remotely through conference calls and webinar sessions. All training sessions will be scheduled once implementation begins.
    Includes:
    • Webinar group training for the System Administrator and up to 3 additional corporate users (i.e. collections administrator, data analyst, IT administrator, etc.)
    • Report Training for the System Administrator (3 hours)
    • Custom System configuration training (case types, screen layouts, workflow set-up, audit entry, action plan set-up, etc.)

  5. Gold Training Package
  6. This package includes the 'Silver Training Package' features. This package is best for a system administrator that would like extensive help during the entire implementation process. The Client Services Manager from LP Software will train the System Administrator on all aspects of the software that are relevant for the Client. All system users will be trained by the Client Services Manager by either in-person* or webinar group sessions. Also, the Client Services Manager will provide custom user guide manuals for the client after all training is performed. All travel for in-person training is included with this package price.
    Includes:
    • A day of in-person* training for the System Administrator and up to 4 corporate users (i.e. collections administrator, data analyst, IT administrator, etc.)
    • Group User training (includes presentation) - 4 hours of training (in-person* at Corporate location or remote)
    • Report Training for the System Administrator (3 hours)
    • Custom System configuration training (case types, screen layouts, workflow set-up, audit entry, action plan set-up, etc.)
    • Custom Client Documentation (User Guides)
    • One (1) participant pass to User's Conference**
*All in-person training must be scheduled within the same week due to travelling needs.
**Valid for the next scheduled User's Conference, pass only includes registration fee, no travel expenses included.

 

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